Frequently Asked Questions,

During Visit/ Treatment

How will my appointments with the doctor be scheduled?

The Hospital�s International Patients Division would facilitate in scheduling your appointments and consultations with the doctor. Therefore when you speak to hospital, ask for the international patients division.

Would there be pharmacies / medical store available in the Hospitals?

Most Hospitals in India are likely to have a Pharmacy within its premises for easy accessibility.

What are the various room categories available in the Hospital?

The standard categories are: Single accommodation units

  • I. Suite Room
  • II. Deluxe Rooms
  • III. Normal single room

Multiple sharing units

  • I. Twin sharing
  • II. Triple sharing
  • III. Ward type
    • What are the communication services / facilities provided by the Hospital?

      • International calling services/ Local sim cards
      • Newspaper:Local/International
      • Internet facility:Wi/Fi
      • Room telephone

      Would I be assisted with an interpreter during my stay?

      English is widely spoken across India. But if assistance for any other language is required, interpretation service will be arranged on request. Some hospitals utilise the service of full-time in-house interpreters. It is better that you inform the language need in advance to us where you are likely to go to.

      Will arrangements be made to fulfil my religious obligations?

      Hospitals usually have designated quiet rooms / prayer halls which cater to major religions/faiths. India is a secular country and is open to all religions. The hospital staff would also be able to guide you to the closest place of worship.

      Would international cuisines be available?

      Yes, international cuisines are available in major hospitals. Some menus are standard while others would be on request. Feel free to specify this as you enquire with the hospitals. Please check the hospital description given in this portal and in the hospital website to see the choices. That said, doctors will advise your diet based on your therapeutic needs and quick recovery!

      Food is provided to bystanders too from the hospital catering unit.
      If you are on any special dietary requirements, the hospital will cater if intimated earlier.

      How about international cuisine availability for Ayurveda?

      For alternative medicine (e.g., Ayurveda), as part of the medical management and treatment for certain conditions, you would have to stick the dietary guidance of doctors. This is for the treatment to have the best of impact and recovery. In such units, international cuisines are usually not provided.

      What are the other facilities provided by hospitals?

      • Certain Hospitals provide the following
      • Laundry services
      • Local sight-seeing
      • In-house business centre
      • Safety locker facility
      • Gymnasium
      • Shopping assistance
        • Post Treatment

          Can I travel immediately after treatment?

          It will depend on the period of recuperation for the specific treatment. Based on your Doctor�s advice your return travel can be planned.

          Are treatment procedures covered by major medical insurance companies?

          Medical insurance can be claimed, but kindly check with the respective Hospital if this facility is accepted and, availed.

          What are the acceptable modes of payment?

          All major modes of payments are accepted in India � Cash/ International Master or Visa Credit Card, Travellers cheque etc.

          What are the procedures involved in the process of discharge?

          You will be guided by the Jeev India in this process. Financial aspects would be taken care of once the Discharge summary is handed to you. Subsequently you will be given instructions on medication and recommendations for scheduling of follow up requirements, if any.

          How will my offshore check-up with the Doctor in India after treatment be scheduled?

          You can keep in touch with the respective Doctor via email/phone. Certain Hospitals have the option of video-conferencing with patients offshore.

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Jeev India Medical Tourism

Address: Level 3, Vasant Square Mall, Pocket V,
Sector: Sector B, Vasant Kunj
City/District: New Delhi - INDIA
Pin Code: 110070
Phone No: +91 11 6648 1800, 6648 1892,